Store Supervisor – Tory Burch, Mall of the Emir – Chalhoub Group

Chalhoub Group has spent over seven decades as a partner and creator of luxury across fashion, beauty, jewellery, watches, eyewear and art de vivre categories, and this Store Supervisor role covers the Tory Burch boutique at Mall of the Emirates in Dubai — one of the region’s most prominent luxury shopping destinations, placing this role at a genuinely high-traffic, high-visibility luxury retail location.

Day to day, expect supervising boutique staff during trading hours, maintaining Tory Burch’s visual merchandising and brand presentation standards, supporting client consultations and sales, managing stock and replenishment, and personally handling escalated client situations. Given Mall of the Emirates’ footfall and international customer base, expect genuine variety in daily client interactions, from tourists to repeat luxury shoppers.

It suits someone with luxury or premium fashion retail supervisory experience, who understands both the commercial and brand-storytelling sides of running a designer boutique. Strong team leadership, client service instincts, and comfort operating within one of Dubai’s busiest retail environments all matter here.

Working for Chalhoub Group at a flagship mall location offers exposure to one of the most visible and commercially important retail environments in the region, with genuine scale and footfall behind the role.

Mall of the Emirates is one of the highest-footfall, most commercially significant retail destinations in the region, which means a Store Supervisor role at the Tory Burch boutique there carries outsized commercial weight relative to a comparable role at a quieter location. The volume and diversity of clients passing through this specific mall, ranging from international tourists to repeat luxury shoppers, makes consistent service quality and team performance genuinely challenging to maintain, and a strong supervisor's leadership directly determines whether that challenge translates into strong sales conversion or missed opportunity. For Chalhoub Group, performance at flagship locations like this one matters disproportionately to the overall relationship with brand partners like Tory Burch, since flagship store performance is often a key reference point brands use to evaluate their retail partnership more broadly. Strong supervision at this location protects both immediate sales performance and the broader commercial relationship between Chalhoub and the Tory Burch brand, making this a role with real visibility and consequence within the group's luxury retail portfolio.

A Store Supervisor role at a flagship location like Mall of the Emirates offers genuinely high-visibility luxury retail leadership experience, exposing someone to the commercial intensity and client diversity of one of the region's busiest and most prestigious retail environments. This kind of flagship store experience is particularly valuable on a luxury retail resume, since it demonstrates the ability to lead a team and maintain brand standards under genuinely demanding, high-volume conditions rather than in a quieter, lower-pressure setting. Working for Chalhoub Group on the Tory Burch brand specifically builds both brand-specific expertise and broader luxury retail leadership skills that are highly transferable across the group's extensive portfolio of fashion and lifestyle brand partnerships. People who perform well in flagship store supervisory roles are often strongly positioned for store manager, regional retail management, or luxury brand management roles over time, since Chalhoub and its brand partners place real value on proven flagship-location leadership. For someone building a serious career in luxury retail management, this kind of high-visibility location experience is one of the more valuable credentials available within the sector in the region. For someone mapping out a multi-year career in luxury retail leadership, the breadth gained here at Chalhoub Group is a genuinely strong foundation to build the next move on.

• Prior supervisory experience in luxury or premium fashion retail
• Strong client service and consultative selling skills
• Good team leadership and coaching skills
• Knowledge of or genuine interest in the Tory Burch brand or comparable premium fashion brands
• Comfort managing stock, visual merchandising and brand presentation standards
• Strong communication skills suited to an international, high-footfall retail environment
• Flexibility to work retail hours, including weekends and peak shopping periods