Store Manager- Eleventy – Dubai Mall 1 – Majid Al Futtaim

This Store Manager role is with Eleventy at Dubai Mall, operating under Majid Al Futtaim Lifestyle, the retail division that brings a portfolio of international fashion and lifestyle brands to the UAE market. Eleventy is a premium Italian fashion label, so this store sits within the luxury retail segment — meaning the role combines standard store management responsibility with the specific expectations of a high-end, brand-conscious retail environment in one of the world’s most visited shopping destinations.

The role covers full day-to-day operations of the store: managing and motivating the sales team, ensuring service standards match the brand’s luxury positioning, driving sales against targets, managing stock and visual merchandising to brand guidelines, and handling the operational and people-management side of running a retail location at Dubai Mall — one of the highest-footfall retail environments anywhere in the world. Overall accountability for the store’s commercial performance sits with this role.

This suits an experienced retail manager with a genuine understanding of premium or luxury retail service standards, strong people-leadership skills, and comfort operating in a high-footfall, high-expectation environment. Fashion or luxury retail background is a clear advantage given the brand positioning.

Being part of Majid Al Futtaim’s retail portfolio also means access to the operational infrastructure, training, and brand support of a major regional retail group, rather than running a standalone boutique independently.

A Store Manager at a location like Eleventy in Dubai Mall carries direct responsibility for the brand's commercial performance and customer experience in one of the busiest, most scrutinized retail environments in the world — the standards set here have real reputational weight for both Eleventy and Majid Al Futtaim Lifestyle as a retail operator. In luxury retail specifically, the quality of in-store experience is often what determines whether a customer becomes a repeat, high-value client rather than a one-time browser, which makes strong store leadership directly tied to long-term brand loyalty, not just single transactions. Managing a store well in this environment also means protecting the brand's positioning — inconsistent service or poor merchandising standards can undermine a premium brand's perception quickly, especially in a location with this much visibility and foot traffic. Beyond the immediate store, strong performance here contributes to Majid Al Futtaim's broader reputation as a retail operator capable of running premium international brands to a high standard, which matters for the group's ongoing relationships with the fashion houses it partners with.

Managing a store in Dubai Mall — one of the highest-traffic retail environments globally — gives you retail management experience at a genuinely different scale and intensity than most locations offer, which is a strong credential for any future retail leadership role. Working within luxury fashion retail specifically builds premium service standards, brand management, and high-value client relationship skills that are highly regarded across the broader luxury and fashion retail industry, not just at Majid Al Futtaim. Being part of Majid Al Futtaim Lifestyle's portfolio also means access to structured retail training, operational support, and exposure to how a major group manages a diverse roster of international brands — knowledge that's valuable if you're aiming toward multi-store or regional retail management down the line. Strong store managers within a large retail group like this are typically well positioned for advancement into area or regional management roles overseeing multiple stores or brands, since proven performance in a flagship, high-visibility location carries real weight internally. For anyone building a long-term career in luxury or premium retail management, running a store in this specific environment is a genuinely strong line on a resume. It's also a genuinely strong credential for anyone who eventually wants to move into buying, brand management, or a corporate retail role within a fashion group.

• Prior experience as a Store Manager or Assistant Store Manager, ideally within premium or luxury fashion retail
• Strong people-management skills, including recruiting, coaching, and motivating a sales team
• Track record of meeting or exceeding sales targets in a retail environment
• Understanding of luxury retail service standards and brand-appropriate customer experience
• Experience with stock management, visual merchandising, and operational store standards
• Ability to thrive in a high-footfall, fast-paced retail environment such as Dubai Mall
• Strong commercial awareness and comfort being accountable for store performance