Store Associate – Landmark Group

Emax, part of Landmark Group, is hiring a Store Associate across the UAE. Landmark Group is one of the GCC’s largest omnichannel retailers, recognized as one of the Best Places to Work among all retail companies in the GCC in the 2023 GPTW survey, and Emax is its electronics retail brand, giving this store-floor role the backing of a large, well-regarded regional retail group.

The role covers the core responsibilities of a store associate in an electronics retail environment — helping customers navigate product options, providing informed product knowledge, processing transactions, and maintaining store presentation standards. Electronics retail specifically requires genuine product knowledge, since customers buying electronics are typically making a higher-consideration purchase and expect the associate helping them to actually understand the products on the shelf, not just point them out.

This suits someone with a genuine interest in technology and electronics who enjoys direct customer interaction and helping people make informed purchase decisions. It’s a strong entry point into retail for someone who wants to build both product knowledge and customer service skills within a well-established, well-regarded regional retail group.

Electronics is a category where customers genuinely rely on in-store expertise to make confident purchase decisions, especially for higher-value items where the wrong choice is a real cost, not just a minor inconvenience. A store associate with strong product knowledge and a genuine customer-first approach directly shapes whether a customer walks out confident in their purchase or uncertain and likely to return the product, or worse, choose a competitor next time. For Emax specifically, every well-handled customer interaction reinforces the trust that underpins Landmark Group's reputation as a recognized, award-winning retail employer and retailer in the region — a reputation that supports both customer loyalty and the group's ability to attract strong talent into its stores. In a competitive electronics retail market where customers can easily compare prices online, the quality of in-store service and product guidance is often the actual differentiator that brings a customer into the store and keeps them coming back rather than purchasing purely on price elsewhere. Consistent, knowledgeable service at the store level is what protects that competitive position, one customer interaction at a time.

Working at Emax within Landmark Group provides a genuinely strong retail foundation, backed by a group recognized as one of the GCC's best retail employers to work for — that recognition reflects real investment in employee experience and development, not just a marketing claim. Building product knowledge specifically in electronics retail is a genuinely valuable, technically grounded retail specialization, since it requires real ongoing learning as product categories evolve, which builds a habit of continuous learning that's valuable well beyond this specific role. Landmark Group's scale across the GCC, India, Southeast Asia, and Africa also creates real internal mobility potential for strong performers, whether moving into store leadership, specializing further in electronics or technology retail, or exploring other brands within the group's large portfolio over time. The customer service and product consultation skills built in electronics retail specifically also transfer well to higher-value sales roles more broadly, should a career eventually move in that direction. For someone genuinely interested in technology and looking for a strong, well-supported entry point into a retail career, few regional employers offer the combination of brand recognition and internal growth potential that Landmark Group does, and the product knowledge built here stays genuinely useful even outside of retail.

• Genuine interest in technology and consumer electronics
• Strong customer service and communication skills
• Comfort learning and retaining product knowledge across a range of electronics categories
• Basic numeracy for handling transactions and stock processes
• Reliability and a team-oriented approach to store operations
• Prior retail experience is an advantage but not required