PT/FT Fashion Consultant, Michael Kors – Mall o – Chalhoub Group

Chalhoub Group
Dubai Full-time

Applications close Nov 6, 2026

Job Description

This Fashion Consultant role, available part-time or full-time, is with Michael Kors at a mall location in Dubai, operated under Chalhoub Group, which has partnered with and distributed luxury fashion, beauty and lifestyle brands across the region for more than seven decades. The role is a frontline, customer-facing position representing an internationally recognised fashion brand.

Day to day, the work involves engaging with customers on the shop floor, providing product knowledge and styling recommendations consistent with the Michael Kors brand, processing sales, and maintaining the visual and service standards expected of a luxury fashion retail environment. Given the brand and mall location, customer expectations around service quality tend to be high.

It suits someone with retail sales experience, ideally within fashion or luxury retail, who has genuine interest in and knowledge of fashion, strong interpersonal skills, and the polish expected when representing an internationally recognised brand.

Being part of Chalhoub Group means working within a company with deep, long-standing partnerships with major international luxury and fashion brands, offering valuable brand-specific retail experience.

Impact of the Job

A Fashion Consultant at a recognised brand like Michael Kors is directly responsible for how customers experience the brand in person, which matters enormously for a fashion label where in-store service and presentation are core to its positioning and price point. A consultant who provides genuinely knowledgeable styling advice and strong service directly affects conversion and average transaction value at the mall location, which are core commercial metrics for the store. Because Chalhoub Group operates as the brand's regional distribution and retail partner, consistent service quality across its stores also protects the relationship between Chalhoub and the international brand it represents, which matters for maintaining and growing that partnership over time. In a competitive mall environment with multiple fashion options available to shoppers, the quality of in-store consultation is one of the clearer ways a brand differentiates itself and justifies customer loyalty. Strong frontline performance also reduces returns and supports the kind of positive word-of-mouth that drives repeat visits to the store specifically, rather than just the mall generally.

Job Seeker Benefit

Working as a Fashion Consultant for an internationally recognised brand like Michael Kors offers valuable brand-specific retail experience that carries real weight on a CV, particularly within the luxury and premium fashion retail space. The role builds strong product knowledge, styling and customer consultation skills specific to a well-known fashion label, along with the service polish expected in a premium retail environment, all of which are transferable to other luxury or premium brand retail roles. Being part of Chalhoub Group, which has operated in the region for over seven decades and partners with numerous major international brands, provides exposure to how a leading luxury retail distributor manages brand standards and customer experience, and often offers mobility across its wider brand portfolio for people who perform well. For someone building a long-term career in fashion or luxury retail, this kind of role is a credible stepping stone toward Senior Consultant, Store Supervisor, or brand-specific retail management roles, especially given the brand recognition and service standards involved. It's a strong, practical entry point for anyone serious about a career in premium fashion retail. It's also worth noting that experience gained in a role like this tends to read well on a CV precisely because it shows a candidate can operate within a structured, process-driven organization, which many employers specifically look for when hiring for their next level of responsibility.

Suggested Resume Keywords

Consider including these terms in your resume for this role:

fashion consultantluxury retailMichael Korsretail salescustomer servicestylingChalhoub Groupvisual merchandisingpremium brand retailcustomer experience

Requirements

  • Experience in retail sales, ideally within fashion or luxury retail
  • Strong product knowledge and genuine interest in fashion and styling
  • Excellent interpersonal and customer service skills suited to a premium brand environment
  • Comfort working to sales targets while maintaining high service standards
  • Professional presentation consistent with representing an international fashion brand
  • Availability for part-time or full-time retail hours, including weekends and peak mall trading periods
  • Ability to maintain visual merchandising and store presentation standards

Interview Questions to Prepare For

Tell me about a time you provided styling or product advice that led to a sale.

Assess practical styling and sales skills.

How do you maintain high service standards when representing a recognised fashion brand?

Assess service polish and brand awareness.

Describe your experience in fashion or luxury retail specifically.

Confirm relevant sector experience.

How do you handle a customer who's undecided between multiple products?

Assess consultative sales approach.

Tell me about a time you contributed to your store's sales performance.

Assess commercial and team contribution.

What do you know about the Michael Kors brand and its positioning?

Gauge genuine brand knowledge and fit.

How do you maintain visual presentation standards on a busy retail floor?

Assess attention to detail.

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