Job Description
This Catalog Specialist II role is part of Amazon Now, Amazon’s quick-commerce business in the UAE, and it’s focused on the product catalog itself — making sure every listing is accurate, complete, and set up to give customers the best possible shopping experience. Catalog quality has a direct effect on conversion and trust in a fast-moving app-based shopping model, which is why Amazon treats it as a dedicated specialism.
Day to day, the role involves defining and enforcing listing standards and guardrails, auditing product data for accuracy and completeness, working with category and operations teams to fix gaps, and digging into the systems and tools that manage catalog data to understand where issues originate. It’s a mix of hands-on data work and process thinking — not just fixing individual listings, but figuring out why errors happen and preventing them at scale.
It suits someone detail-oriented and systems-minded, comfortable moving between spreadsheets, internal tools and cross-team coordination, with an instinct for spotting patterns in messy data. Prior experience in e-commerce catalog management, product data operations or merchandising operations is directly relevant.
Because Amazon Now is still scaling, catalog processes here are less settled than they would be on Amazon’s mature marketplace, which means there’s real room to shape how things are done rather than just maintaining an existing system.
Impact of the Job
In quick commerce, customers make fast decisions, and a listing that's missing information, mispriced, or inconsistent erodes trust almost immediately and tends to push the customer toward a competing app rather than waiting to figure out the issue. The Catalog Specialist's work directly affects conversion rate, return rate and customer trust because catalog data is effectively the product experience in an app-only shopping context — there's no physical shelf to fall back on. Beyond individual listings, the guardrails and standards this role helps define affect how cleanly the catalog scales as Amazon Now adds more products and categories, which matters enormously for a business growing as fast as this one is. Catching systemic data issues early, rather than firefighting them listing by listing, protects the operations and customer service teams downstream from a much larger volume of complaints and corrections. In a business still establishing its processes, the quality bar this role sets now has a compounding effect on how reliable the entire catalog feels to customers over time.
Job Seeker Benefit
Catalog and product data operations is a specialism that's increasingly valuable across e-commerce, and doing it inside a business scaling as fast as Amazon Now gives someone a front-row seat to how data quality and systems thinking directly drive commercial outcomes. The role builds skills in data auditing, root-cause analysis, and working within large-scale internal systems and tools, all of which are transferable to product operations, e-commerce management or even data analyst roles elsewhere. Because the role sits between category teams, operations and the catalog systems themselves, it also builds strong cross-functional collaboration skills and a practical understanding of how product, operations and data teams need to work together to keep a fast-growing digital storefront running smoothly. People who do this work well tend to develop a sharp eye for the kind of operational detail that's invisible to customers but critical to conversion, which is a genuinely useful and somewhat rare skill set. Over time, strong performance here opens paths into senior catalog or product data leadership, e-commerce operations management, or category management roles, especially for people who can show they didn't just fix problems but improved the systems and standards behind them. It's also worth noting that experience gained in a role like this tends to read well on a CV precisely because it shows a candidate can operate within a structured, process-driven organization, which many employers specifically look for when hiring for their next level of responsibility.
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Requirements
- Experience in catalog management, product data operations, or merchandising operations, ideally in e-commerce or retail
- Strong attention to detail when auditing large volumes of product data
- Comfort working with internal systems and tools used to manage product listings
- Analytical mindset, able to spot patterns and root causes behind recurring data issues
- Good Excel/data-handling skills; SQL knowledge is a plus
- Ability to work cross-functionally with category and operations teams
- Bachelor’s degree or equivalent practical experience in a related field
Interview Questions to Prepare For
Tell me about a time you identified a recurring data quality issue and fixed the root cause rather than just the symptom.
Look for systems thinking, not just one-off fixes.
How do you prioritize which catalog or listing issues to tackle first when there are many?
Assess for a sensible, impact-based triage approach.
Describe your experience working with internal tools or systems to manage large volumes of product data.
Confirm real hands-on experience, not just familiarity.
How would you go about setting a new listing standard or guardrail for a growing catalog?
Look for process-design thinking, not just execution.
Tell me about a time you had to convince another team to change how they input or manage data.
Assess influence and communication skills across teams.
What signals in product data tell you a listing might be hurting conversion?
Gauge genuine e-commerce/catalog domain knowledge.
How do you stay accurate and consistent when auditing high volumes of similar data?
Look for real strategies for maintaining quality at scale.