IT

Emirati Talent | Senior Associate, Security Operations – Majid Al Futtaim

Majid Al Futtaim
Dubai Full-time

Applications close Oct 10, 2026

Job Description

This Emirati Talent role sits within Majid Al Futtaim’s Security Operations function, supporting the safety and security operations that protect the group’s malls, entertainment venues, and communities across the UAE. As a Senior Associate, the role combines operational security coordination with the stakeholder management, problem-solving, and customer service skills needed to work effectively across a large organization.

Day-to-day responsibilities typically include supporting the coordination of security operations across sites, monitoring and reporting on security incidents or risks, liaising with site security teams and external authorities when needed, and contributing to security procedures and standard operating protocols. Because Majid Al Futtaim’s venues are high-footfall public spaces, malls, cinemas, entertainment centers, security operations here carry genuine public safety weight, not just asset protection.

Strong communication and stakeholder management matter as much as security domain knowledge, since this role likely interfaces with site-level security teams, mall or venue management, and potentially government or regulatory bodies, requiring the ability to represent Security Operations professionally across very different audiences. Composure under pressure is essential, since security incidents, when they happen, require calm, structured response rather than panic.

This is a strong opportunity for a UAE National early in a security or operations career who wants structured exposure to how a major regional group manages safety and security at scale, combined with talent development support.

Impact of the Job

Security operations at high-footfall public venues like malls and entertainment centers are directly tied to public safety, and any lapse can have serious consequences, for individuals, for the venue's reputation, and for regulatory standing. A Senior Associate in Security Operations who coordinates effectively across sites and responds calmly and correctly to incidents helps prevent small issues from escalating into larger safety or reputational problems. Because Majid Al Futtaim's venues serve enormous numbers of visitors, families, tourists, shoppers, the trust that security operations builds and maintains is a foundational part of why people feel comfortable spending time and money at these venues in the first place; a visible security failure or poorly handled incident can measurably affect footfall and brand trust. This role's coordination and liaison work, connecting site teams, venue management, and external authorities when needed, is also what allows security incidents to be handled consistently across a large, multi-site portfolio rather than each location improvising its own response. Strong performance here protects not just individual sites but the group's overall reputation for running safe, well-managed public spaces, which is a genuine competitive differentiator in the retail and entertainment sector.

Job Seeker Benefit

Security operations experience within a major, multi-site retail and entertainment group builds a genuinely broad skill set: incident response, stakeholder coordination across internal and external parties, and composure under real pressure, all of which are valued far beyond the security field itself. The stakeholder management skills built in this role, liaising with site teams, venue management, and potentially government bodies, transfer directly into operations, facilities management, or risk management careers. Working within Majid Al Futtaim's Security Operations function also provides exposure to how a large, professionally run organization manages safety and risk at scale across genuinely different venue types, malls, cinemas, entertainment centers, a breadth of context that's hard to get in a single-site security role. That structured, multi-site exposure builds strong operational judgment early in a career, and it gives a clearer picture of how security, operations, and customer experience priorities have to be balanced together in practice. As a UAE National talent development role, it also typically comes with mentorship and a clearer path toward more senior Security Operations, Risk Management, or broader operations leadership roles than an equivalent open-market role might offer. People who build a strong foundation here often progress into Security Operations Manager, Risk and Compliance, or broader operations leadership roles within Majid Al Futtaim or comparable large organizations across the region.

Suggested Resume Keywords

Consider including these terms in your resume for this role:

security operationsincident managementrisk managementstakeholder coordinationpublic safetyretail securityEmiratisationcrisis responsesite coordinationoperations managementcustomer serviceregulatory liaison

Requirements

  • Bachelor’s degree in a relevant field, or equivalent security operations experience
  • UAE National (Emirati) candidate, in line with the role’s talent development focus
  • Strong communication and stakeholder management skills across internal and external parties
  • Problem-solving mindset with the ability to stay composed under pressure
  • Customer service orientation, given the public-facing nature of the venues involved
  • Familiarity with security operations, incident reporting, or risk management is an advantage
  • Willingness to work across various sites and coordinate with multiple stakeholders

Interview Questions to Prepare For

Tell me about a time you had to stay calm and act decisively during an unexpected or stressful situation.

Genuine composure and a structured response, not panic or freezing.

How would you coordinate a response to a security incident across multiple stakeholders?

A clear, logical communication and escalation approach.

Describe how you'd build a working relationship with site-level security teams who don't report to you directly.

Influence and rapport-building skill, not reliance on authority.

What would you do if you noticed a gap in a venue's security procedures?

Proactive flagging and a constructive approach to raising the issue.

How do you balance strict security protocols with a positive, welcoming customer experience?

Recognition that both matter and a plan for holding both simultaneously.

Tell me about a time you had to communicate a sensitive issue to someone outside your organization.

Professionalism and discretion in external communication.

Why are you interested in a career in security operations specifically?

Genuine interest or relevant motivation.

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