Coordinator – Shipping – Chalhoub Group

Chalhoub Group, a partner and creator of luxury across fashion, beauty, jewellery, watches, eyewear, and art de vivre for over seven decades, is hiring a Shipping Coordinator in Dubai – a logistics-adjacent role that keeps the physical movement of luxury goods running smoothly across the group’s supply chain, from international brand partners through to retail points across the region.

The day-to-day work covers coordinating shipments with freight forwarders and carriers, tracking consignment status and customs documentation, resolving delays or issues as they come up, and keeping internal stakeholders – retail, warehousing, brand teams – informed on shipment timelines. Given that Chalhoub deals in luxury goods, there’s typically an added layer of care around handling and documentation accuracy that a standard retail shipping role might not carry to the same degree.

It suits someone organized and detail-oriented with experience in logistics or shipping coordination, who’s comfortable managing multiple shipments and stakeholders simultaneously and understands why accuracy and care matter more when the cargo is high-value.

Luxury retail depends on products arriving where they're needed, when they're needed, and in the condition customers expect from a premium brand, which makes shipping coordination a quietly critical function rather than a background logistics task. A delayed or mishandled shipment can mean empty shelves at a flagship store during a key sales period, or - given the value of the goods involved - a costly loss if handling isn't managed carefully. This Coordinator role protects against both outcomes by keeping shipments tracked, documented correctly, and flagged early when something's going off schedule. Because Chalhoub operates across many brand partnerships and retail touchpoints, consistent shipping reliability also protects the group's relationships with the global luxury houses it partners with, who expect their products to be handled to a standard befitting the brand. It also protects against the kind of reputational damage that follows a visibly mishandled high-value shipment, which matters more in luxury retail than in most other categories given how closely customers associate the brand with the quality of everything around the product itself.

Shipping and logistics coordination experience within a luxury retail context carries a specific, valuable distinction - the handling standards, documentation rigor, and stakeholder coordination required when dealing with high-value goods are a step above standard retail logistics, and that specialization is recognized by other luxury and premium retail employers across the region. The core logistics coordination skills built here - customs documentation, carrier management, shipment tracking - are also broadly transferable across any industry that moves physical goods internationally, which keeps this experience valuable even outside the luxury sector specifically. People who build strong coordination experience in a role like this typically progress into logistics management, supply chain operations, or broader import/export management positions with wider scope. Working within Chalhoub Group specifically also means exposure to how a genuinely large, multi-brand luxury retail operation manages its physical supply chain, which is a distinctive and resume-worthy credential for anyone building a logistics career in or around the luxury retail sector in the Gulf. The specific discipline of handling high-value goods correctly - documentation, care, timing - also tends to be remembered by employers long after a specific role ends, since it signals a level of trustworthiness that's harder to verify from a CV alone.

• Previous experience in shipping, logistics coordination, or freight operations
• Familiarity with customs documentation and import/export processes
• Strong organizational skills for tracking multiple shipments and timelines simultaneously
• Good communication skills for coordinating with freight forwarders, carriers, and internal stakeholders
• Comfort working with logistics or supply chain management systems
• Attention to detail, particularly important given the high value of goods handled