Coordinator – Shipping – Chalhoub Group

Chalhoub Group has spent over seven decades building luxury brand distribution across fashion, beauty, jewellery, watches, eyewear, and art de vivre, and none of that reaches a store shelf or a customer without a shipping and logistics function that actually works. The Coordinator – Shipping role in Dubai sits inside that function, coordinating the movement of goods, often high-value luxury merchandise, through the group’s supply chain.

The work involves coordinating shipment bookings and documentation, tracking shipments to make sure they arrive on schedule, liaising with freight forwarders, customs, and internal teams when issues arise, and maintaining accurate shipping records and documentation for compliance and tracking purposes. Because the goods involved are often high-value luxury items, the role requires particular care around documentation accuracy and security compared to handling lower-value general merchandise.

Being part of Chalhoub Group’s scale means this role operates within established supply chain relationships and processes built over decades of luxury distribution experience across the region.

It suits someone highly organized and detail-oriented who’s comfortable with the documentation-heavy, deadline-driven nature of logistics coordination, and who stays calm when a shipment hits an unexpected delay.

A delayed or mishandled shipment of luxury merchandise creates real costs beyond the obvious logistics expense: missed sales windows for seasonal collections, security risk given the high value of the goods involved, and reputational exposure with the international luxury brands Chalhoub partners with if their products don't move reliably through the region's distribution network. This Coordinator's diligence in tracking and documenting shipments directly protects against that kind of costly disruption. Because Chalhoub's business depends on maintaining strong relationships with the international luxury houses it represents, reliable, well-documented logistics execution also supports the group's standing as a trusted distribution partner for those brands, which matters for the long-term health of those partnerships. Because luxury inventory is often tied to tightly scheduled seasonal launches, a delay traced back to a documentation or coordination gap at this level can mean merchandise missing its intended selling window entirely, a cost that's considerably harder to recover from in luxury than in categories with longer selling seasons.

Shipping and logistics coordination builds genuinely transferable supply chain skills, documentation accuracy, customs and freight process knowledge, vendor and partner coordination under deadline pressure, that are valued across any industry with a physical goods supply chain, not just luxury retail. Working specifically with high-value luxury goods also builds a particular kind of security and handling awareness that's a differentiated skill set within logistics, since most supply chain roles don't require the same level of care around high-value, brand-sensitive merchandise. Within Chalhoub Group's broader supply chain and logistics function, strong performers in coordination roles are often well-positioned for logistics supervisor, supply chain analyst, or broader operations roles, giving this position real room to grow within a large, established luxury distribution business. The specific habit of treating documentation accuracy as non-negotiable, rather than a box to tick quickly, is also a discipline that distinguishes reliable logistics professionals from those who only look organized until something actually goes wrong. Because this role touches freight forwarders, customs processes, and internal stakeholders all at once, it also builds a working map of how goods actually move across borders in practice, knowledge that's genuinely useful groundwork for anyone later moving into broader supply chain planning, trade compliance, or logistics management, where that practical, ground-level understanding of how shipments really flow is hard to fake.

• Prior experience in shipping, logistics coordination, or supply chain administration
• Strong organizational and documentation skills for managing shipment bookings and records accurately
• Working knowledge of customs and freight forwarding processes
• Comfort coordinating with external logistics partners and internal teams when shipments face delays or issues
• Particular attention to detail and security awareness given the high value of luxury goods being shipped
• Proficiency with logistics tracking and documentation software