Software Support Engineer at Dubai Careers – A Smart Dubai Initiative – Dubai | April 2026

An exciting opportunity has emerged with Dubai Careers – A Smart Dubai Initiative, the emirate’s flagship government talent platform. As a Software Support Engineer, you’ll be at the intersection of technology and public service, ensuring critical digital systems run smoothly across Dubai’s smart city infrastructure.

About the Role

In this role, you will provide technical support and troubleshooting for enterprise software platforms used across Dubai’s government ecosystem. You will work closely with development teams and end-users to diagnose issues, deploy fixes, and maintain system uptime. This is a rare chance to contribute to Dubai’s digital transformation agenda while building deep technical expertise.

Key Requirements

  • Bachelor’s degree in Computer Science, IT, or a related field
  • 2+ years of experience in software support or technical operations
  • Strong troubleshooting skills across web and enterprise applications
  • Familiarity with ITSM tools and ticketing systems
  • Excellent communication skills in English; Arabic is a plus

Why Dubai?

Dubai’s Smart Dubai Initiative is driving one of the world’s most ambitious digital government transformations, offering unparalleled career exposure and a tax-free salary in one of the most innovative cities on earth.

Apply now: View full job listing on LinkedIn →