About the Role
Eyewa is MENA’s leading omnichannel eyewear company, operating across the GCC with retail stores and a flagship eCommerce platform. We’re scaling fast — and our internal operations, tooling, and decision-making systems need to scale with us.
We’re hiring a PM to lead the AI Transformation Squad — the team turning AI into a measurable business lever at Eyewa. This is an execution role, not a strategy role.
You’ll build AI-powered internal tools that eliminate manual work, reduce cost, and improve operational decisions across the business. You’ll also be Eyewa’s internal authority on how AI gets shipped — defining the governance standards and best practices that every product team follows when productionising AI features.
The mandate is broad. The team is lean. Hands-on ownership from day one.
Key Responsibilities
- Define and own the AI transformation roadmap across ops, CX, supply chain, and data intelligence — sequenced by ROI, not enthusiasm.
- Translate cross-functional business problems into precise AI product specs: datasets, model objectives, output format, evaluation criteria, integration points.
- Build, launch, and iterate on agentic workflows and intelligent automation that internal teams actually adopt and rely on.
- Own AI output quality in production — define what ‘production-ready’ means, build eval frameworks, and monitor accuracy, hallucination rate, latency, and reliability.
How to Apply
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