---
title: "Store Supervisor &#8211; Tom Ford, The Grove – Chalhoub Group"
url: https://get9to5jobs.com/job/store-supervisor-tom-ford-the-grove-chalhoub-group-2/
type: job
company: "Chalhoub Group"
salary_min: ""
salary_max: ""
location: "Abu Dhabi"
employment_type: "full_time"
date_posted: 2026-10-09
valid_through: "2026-11-08"
---

# Store Supervisor &#8211; Tom Ford, The Grove – Chalhoub Group

This Store Supervisor role is with Tom Ford at The Grove in Abu Dhabi, operated through Chalhoub Group, the Middle East’s leading partner for luxury fashion, beauty, jewellery, and watch brands for over seven decades. Supervising a Tom Ford boutique means upholding a genuinely high-end luxury retail standard – this is not mass-market retail supervision, but the particular discipline of luxury brand experience at every customer touchpoint.

Day to day, this means overseeing daily store operations, coaching and supporting the sales team to deliver the kind of personalized, elevated service a Tom Ford customer expects, managing stock and visual merchandising to the brand’s exacting standards, and stepping in directly on the highest-value or most sensitive customer interactions. Because luxury customers often have significant purchasing power and correspondingly high expectations, this role requires genuine comfort with high-touch, relationship-driven selling rather than transactional retail service.

This is a role for someone who has already built strong retail supervisory experience and is ready to apply it within the particular demands of true luxury fashion retail.

This suits an experienced retail supervisor with a genuine appreciation for luxury brand standards who wants to build a career within high-end fashion retail in the UAE.

## Requirements

- Previous retail supervisory experience, ideally within luxury fashion, beauty, or a comparable premium retail environment

- Strong understanding of luxury customer service standards and high-touch selling techniques

- Experience coaching and developing a sales team to deliver consistent, elevated service

- Knowledge of visual merchandising standards appropriate to a luxury boutique environment

- Strong sales performance track record, with comfort managing high-value client relationships

- Professional, polished presentation suited to representing a luxury fashion brand

- Flexibility to work retail hours, including weekends and peak shopping periods

## Suggested Resume Keywords

luxury retail supervisor, Tom Ford, luxury fashion retail, client relationship management, visual merchandising, retail sales leadership, Chalhoub Group, Abu Dhabi retail, premium customer service, high-touch selling, boutique operations

## About Chalhoub Group

[View full company profile](https://get9to5jobs.com/company/chalhoub-group/)