---
title: "Sr. Technical Account Manager, Enterprise Support – MENAT – Amazon"
url: https://get9to5jobs.com/job/sr-technical-account-manager-enterprise-support-menat-amazon/
type: job
company: "Amazon"
salary_min: ""
salary_max: ""
location: "Dubai"
employment_type: "full_time"
date_posted: 2026-10-06
valid_through: "2026-11-05"
---

# Sr. Technical Account Manager, Enterprise Support – MENAT – Amazon

This Senior Technical Account Manager role sits within AWS Enterprise Support, part of the team that works directly with large enterprise customers to help them get the most out of AWS and run their workloads reliably. It’s a trusted-advisor role: part technical, part relationship management, aimed at customers whose businesses depend on AWS infrastructure running well.

The day-to-day work includes proactive architecture and operational reviews, helping customers plan for scale and resilience, being a technical escalation point when something goes wrong, and building enough domain knowledge of each customer’s environment to give genuinely useful, specific guidance rather than generic best practice. There’s also a strategic account-management layer: understanding the customer’s business goals and connecting them to how their AWS usage should evolve.

It suits an experienced cloud or infrastructure engineer who also enjoys the relationship and communication side of the job — explaining technical trade-offs clearly to both engineers and business stakeholders, and staying calm during incidents. Deep AWS knowledge is close to essential, since credibility with technical customers depends on it.

Because this sits within AWS’s enterprise and public-sector facing organization in MENAT, the accounts involved tend to be large, complex, and important to AWS’s broader regional growth, giving the role real visibility within the business.

## Requirements

- Strong hands-on experience with AWS services and cloud architecture, ideally at a senior or specialist level

- Experience in a technical account management, solutions architecture, or senior infrastructure/DevOps role

- Ability to communicate technical concepts clearly to both engineers and business stakeholders

- Comfort acting as a calm, structured escalation point during live technical incidents

- Experience working with enterprise customers and understanding their operational priorities

- Relevant AWS certifications are a strong plus

- Bachelor’s degree in computer science, engineering or a related field, or equivalent practical experience

## Suggested Resume Keywords

AWS, technical account management, cloud architecture, enterprise support, incident management, solutions architecture, DevOps, cloud infrastructure, stakeholder communication, MENAT enterprise customers

## About Amazon

[View full company profile](https://get9to5jobs.com/company/amazon-2/)