---
title: "Service Contract Controller &#8211; Bus Division – Al-Futtaim Group"
url: https://get9to5jobs.com/job/service-contract-controller-bus-division-al-futtaim-group/
type: job
company: "Al-Futtaim Group"
salary_min: ""
salary_max: ""
location: "Dubai"
employment_type: "full_time"
date_posted: 2026-10-11
valid_through: "2026-11-10"
---

# Service Contract Controller &#8211; Bus Division – Al-Futtaim Group

This role sits within Al-Futtaim Automotive’s Bus Division and focuses on the commercial health of its service contracts: tracking contract profitability, operational reporting and customer communication across a portfolio of agreements with commercial bus operators. It’s a close sibling to the Bus Aftersales contract controller function, but scoped to the broader Bus Division’s commercial activity rather than aftersales specifically.

Day to day, the work involves monitoring contract performance against financial targets, preparing operational reports for internal stakeholders, managing day-to-day customer communication on contract status, and flagging risks to profitability early enough that corrective action is still possible. The role requires moving comfortably between spreadsheets and customer conversations, since both are equally core to the job.

It suits someone with contract administration, commercial finance, or service operations experience, ideally with exposure to automotive, fleet or industrial services, who’s comfortable owning a portfolio of contracts rather than a single account. Bus Division contracts tend to be substantial and long-running, so the role rewards people who track trends over time rather than just reacting to the latest report.

The appeal is ownership across the full commercial lifecycle of a contract portfolio, within a division of one of the region’s largest automotive groups.

## Requirements

- Experience in contract administration, commercial finance, or service operations reporting

- Background in automotive, fleet, or industrial services preferred

- Strong analytical skills for contract profitability monitoring

- Comfort managing day-to-day customer communication on contract status

- Ability to identify and escalate profitability risks early

- Bachelor’s degree in finance, business, or a related field

- Proficiency with Excel and contract/service management systems

- Strong organisational skills for managing a portfolio of ongoing contracts

## Suggested Resume Keywords

contract management, commercial finance, service contract profitability, fleet operations, automotive services, operational reporting, customer relationship management, bus division, contract portfolio management, UAE automotive

## About Al-Futtaim Group

[View full company profile](https://get9to5jobs.com/company/al-futtaim-group/)