---
title: "Service Contract Controller – Bus Aftersales – Al-Futtaim Group"
url: https://get9to5jobs.com/job/service-contract-controller-bus-aftersales-al-futtaim-group/
type: job
company: "Al-Futtaim Group"
salary_min: ""
salary_max: ""
location: "Dubai"
employment_type: "full_time"
date_posted: 2026-10-11
valid_through: "2026-11-10"
---

# Service Contract Controller – Bus Aftersales – Al-Futtaim Group

Al-Futtaim Automotive’s Bus Aftersales division supports the service contracts and ongoing maintenance agreements that keep commercial bus fleets on the road, which is a different business from retail car servicing: fewer, larger contracts, each with its own terms, service levels and profitability profile. A Service Contract Controller in this team owns the financial and operational health of a set of these contracts, making sure they’re tracked accurately and delivering the margin they were priced to deliver.

Day to day, the work involves monitoring contract profitability, producing operational reporting on service delivery against contract terms, liaising with customers on contract performance and renewals, and flagging contracts that are drifting off-plan before small issues become real financial problems. It’s detail-heavy, numbers-driven work, but it sits close enough to the customer relationship that communication skills matter as much as analysis.

It suits someone with a background in contract administration, service operations, or financial reporting, ideally within automotive, fleet or industrial services, who is comfortable being the person who catches a profitability problem before it compounds. Bus Aftersales contracts tend to run over multiple years, so the role rewards people who think in terms of sustained contract performance rather than one-off transactions.

The appeal is genuine ownership: a Service Contract Controller gets to see the full financial lifecycle of a contract, from how it’s performing today to what needs to change before the next renewal conversation.

## Requirements

- Experience in contract administration, service operations, or financial/operational reporting

- Background in automotive, fleet services, or industrial aftersales preferred

- Strong analytical skills for monitoring contract profitability and service performance

- Comfort producing clear reporting for both internal stakeholders and customers

- Good communication skills for customer-facing contract conversations

- Bachelor’s degree in finance, business, or a related field

- Proficiency with Excel and service/contract management systems

- Attention to detail and comfort working with multi-year contract terms

## Suggested Resume Keywords

contract management, service contract profitability, aftersales operations, fleet services, automotive aftersales, operational reporting, customer contract management, financial monitoring, commercial finance, bus fleet services

## About Al-Futtaim Group

[View full company profile](https://get9to5jobs.com/company/al-futtaim-group/)