Senior Product Owner – ADCB

ADCB is hiring a Senior Product Owner in Abu Dhabi. ADCB (Abu Dhabi Commercial Bank) is one of the UAE’s largest banks, serving retail, corporate and institutional clients from its base in Abu Dhabi. Like most large banks, ADCB is investing in digital products and platforms, and product owners are the people who turn business goals and customer needs into software that teams can build and ship.

As a Senior Product Owner, you will typically own a product or a significant part of one, such as a customer-facing digital journey, an internal platform or a set of banking capabilities. You will define the product vision and roadmap in line with business strategy, translate it into a prioritised backlog of epics and user stories with clear acceptance criteria, and work day to day with designers, engineers and testers in an agile team. Engaging stakeholders across business, operations, risk, compliance and technology is a large part of the job, since banking products have to balance customer experience with regulatory and security requirements.

Senior product owners also measure outcomes. That means agreeing success metrics, tracking adoption, conversion, customer satisfaction or efficiency gains, and using data and customer feedback to decide what to build next. You may also mentor other product owners, help mature agile and product practices, and represent your product in senior forums.

The role suits an experienced product owner or product manager with a background in digital banking or financial services, strong agile delivery experience and the judgement to make clear prioritisation decisions when demands compete.

Digital channels are now the primary way many customers interact with their bank, and the quality of those products shapes acquisition, engagement and loyalty. A senior product owner makes sure development effort goes into the features that matter most, maximising the value delivered from expensive technology teams. Clear prioritisation prevents teams from spreading themselves thin or building features that customers do not use. Well-defined requirements and acceptance criteria reduce rework and defects, speeding up delivery and lowering costs. By measuring outcomes and learning from data, product owners help the bank continuously improve its products rather than shipping and moving on. In banking, product decisions also carry regulatory and security implications, and a product owner who involves risk and compliance early avoids costly late changes or launch delays. Strong digital products can also reduce operating costs by shifting transactions and service requests from branches and call centres to self-service channels. For ADCB, effective product ownership supports its competitiveness in the UAE's fast-evolving digital banking market.

Product ownership in banking is a strong career path that combines business, technology and customer experience. As a Senior Product Owner at ADCB, you will lead products used by a large customer base, giving you experience with scale, complexity and regulation that many product roles lack. That combination is valued highly by banks, fintechs and technology companies across the region. You will develop strategic skills such as setting product vision and roadmaps, along with practical delivery skills in agile teams, data-driven decision-making and stakeholder management at senior levels. Mentoring other product owners and contributing to product practices also builds leadership experience, which is important for progressing to roles such as lead product owner, product manager, head of product or digital channel lead. The UAE banking sector is investing heavily in digital transformation, open banking and new customer experiences, creating opportunities for experienced product leaders to shape what comes next. Working with ADCB, one of the country's largest banks, gives you a respected platform and visibility with senior leadership. You will also deepen your understanding of how risk, compliance and security shape product decisions, an increasingly valuable perspective in financial services. For an experienced product professional, this is a role with impact and strong growth potential.

• Bachelor’s degree in business, computer science, information systems or a related field
• Significant experience as a product owner or product manager, ideally in digital banking, fintech or financial services
• Strong experience working in agile teams using Scrum or Kanban
• Proven ability to define product vision, roadmaps and prioritised backlogs
• Experience writing user stories with clear acceptance criteria
• Comfort working with data to define and track product success metrics
• Understanding of banking regulations, security and compliance constraints on digital products
• Excellent stakeholder management and communication skills
• Certifications such as CSPO or PSPO are an advantage; familiarity with Jira or Azure DevOps is expected