---
title: "Senior Associate – Workplace Tech – Chalhoub Group"
url: https://get9to5jobs.com/job/senior-associate-workplace-tech-chalhoub-group-2/
type: job
company: "Chalhoub Group"
salary_min: ""
salary_max: ""
location: "Dubai"
employment_type: "full_time"
date_posted: 2026-10-11
valid_through: "2026-11-10"
---

# Senior Associate – Workplace Tech – Chalhoub Group

Chalhoub Group, a major luxury retail and distribution player across fashion, beauty, jewellery, watches, eyewear and art de vivre categories, relies on consistent, reliable technology across its offices, stores and distribution operations, and this Senior Associate role sits within the Workplace Tech function responsible for exactly that: the IT infrastructure and support that keeps employees across the business productive day to day.

Day to day, the work involves supporting end-user technology across offices and potentially retail locations, managing workplace IT infrastructure (hardware, software, collaboration tools), troubleshooting and resolving technical issues for employees, and contributing to workplace technology projects and upgrades as the business evolves its tech stack. In a business spanning multiple luxury brand categories and physical retail locations, workplace tech needs to support a genuinely varied set of users and environments.

It suits someone with experience in IT support, workplace technology, or end-user computing, who’s comfortable working across a mix of office and potentially retail technology environments, and who brings both strong technical troubleshooting skill and good user-facing communication. A Senior Associate level role suggests some independent ownership of workplace tech issues and projects, not just first-line support.

The appeal is working at the intersection of technology and a well-known luxury retail business, supporting a workforce across diverse brand categories and physical locations, which gives broader exposure than a narrower corporate IT role might offer.

## Requirements

- Experience in IT support, workplace technology, or end-user computing

- Strong technical troubleshooting skills across hardware, software and collaboration tools

- Comfort supporting technology across both office and potentially retail environments

- Good user-facing communication and customer service skills

- Experience contributing to workplace technology projects or upgrades

- Bachelor’s degree in IT, computer science, or a related field

- Relevant IT certifications (ITIL, Microsoft, or similar) an advantage

- Ability to work with some independence at a senior associate level

## Suggested Resume Keywords

workplace technology, IT support, end-user computing, technical troubleshooting, IT infrastructure, help desk, retail IT, Chalhoub Group, luxury retail technology, workplace IT projects

## About Chalhoub Group

[View full company profile](https://get9to5jobs.com/company/chalhoub-group/)