---
title: "Sales Team Leader – IKEA Retail – Al-Futtaim Group"
url: https://get9to5jobs.com/job/sales-team-leader-ikea-retail-al-futtaim-group/
type: job
company: "Al-Futtaim Group"
salary_min: ""
salary_max: ""
location: "Dubai"
employment_type: "full_time"
date_posted: 2026-10-04
valid_through: "2026-11-03"
---

# Sales Team Leader – IKEA Retail – Al-Futtaim Group

This Sales Team Leader role at IKEA sits on the retail floor, responsible for leading a team of sales co-workers to deliver the kind of customer experience IKEA is known for — helpful, knowledgeable, and genuinely focused on finding the right home solution for each shopper, not just pushing a sale.

Day to day, this means coaching the sales team on product knowledge and customer service, stepping in to support more complex customer interactions, and keeping an eye on commercial performance across the department — sales targets, conversion, and customer satisfaction scores all typically factor in. There’s also an operational layer: making sure the sales floor is presented well, that staffing is right for footfall patterns, and that the team is working efficiently together, especially during busy periods.

IKEA’s retail culture places a strong emphasis on teamwork and a flat, collaborative leadership style rather than top-down management, so this role is as much about enabling the team to perform as it is about directing them. Team leaders are typically expected to lead by example on the floor, not just manage from the sidelines.

Good fit for someone with retail sales leadership experience who thrives in a fast-paced, people-first retail environment and wants to build a career with a globally recognized retail brand.

## Requirements

- Experience leading a sales team in a retail environment, ideally in a large-format or home/furniture retail setting

- Strong customer service orientation and the ability to coach others on it

- Comfort working toward sales targets and interpreting commercial performance data

- Good interpersonal and team leadership skills, with a collaborative rather than top-down style

- Willingness to work retail hours, including weekends and peak trading periods

- Ability to lead by example on a busy sales floor

## Suggested Resume Keywords

retail sales leadership, IKEA, team leadership, customer service, sales targets, retail operations, coaching, conversion rate, store performance, team management

## About Al-Futtaim Group

[View full company profile](https://get9to5jobs.com/company/al-futtaim-group/)