---
title: "Receptionist – GEMS Education"
url: https://get9to5jobs.com/job/receptionist-gems-education/
type: job
company: "GEMS Education"
salary_min: ""
salary_max: ""
location: "Dubai"
employment_type: "full_time"
date_posted: 2026-10-07
valid_through: "2026-11-06"
---

# Receptionist – GEMS Education

This Receptionist role is based at GEMS Royal Dubai School, a premium British curriculum school educating students from FS1 to Year 9 across two sites, including a recently added purpose-built facility. As the first point of contact for parents, visitors, and staff, the receptionist plays a disproportionately large role in shaping first impressions of the school.

Expect the day-to-day to involve greeting and directing visitors, managing phone and email enquiries, coordinating with teaching and administrative staff on daily logistics, handling basic record-keeping and correspondence, and often being the point of contact parents turn to first when they have a concern or question before it’s routed to the right department. In a school environment, this also typically includes a safeguarding dimension — knowing who should and shouldn’t be on site, and following sign-in and visitor protocols carefully.

Because a school reception desk deals with a wide range of people — young students, anxious parents, delivery staff, prospective families on a tour — the role requires genuine composure and warmth under a fairly constant stream of different demands, often several at once.

It suits someone organized, personable, and calm under pressure, ideally with previous front-desk, administrative, or customer-facing experience, who enjoys being the steady, welcoming presence at the heart of a busy school.

## Requirements

- Previous experience in a front-desk, reception, or customer-facing administrative role

- Strong organizational skills and the ability to manage multiple requests simultaneously

- Excellent, warm communication skills, both in person and over phone/email

- Comfort following safeguarding, visitor sign-in, and site access protocols accurately

- Calm, professional manner when dealing with concerned parents or unexpected situations

- Basic proficiency with office software and school management or communication systems

- Experience in a school environment is an advantage but not essential

## Suggested Resume Keywords

Receptionist, front desk, school administration, customer service, visitor management, safeguarding, office administration, GEMS Education, parent communication, school reception

## About GEMS Education

[View full company profile](https://get9to5jobs.com/company/gems-education/)