Job Description
Amazon’s Delivery Partner Management team is responsible for the “last mile” — the network of delivery service partners who physically get packages to customers’ doors. A Logistics Executive on this team owns the day-to-day relationship and performance of a set of delivery partners in Dubai, making sure routes run on time, service quality holds up, and operational issues get resolved before they affect the customer.
Day to day, the work involves monitoring delivery performance metrics, running regular business reviews with delivery partners, troubleshooting route and capacity issues especially during peak periods, and coordinating closely with station operations and partners on the ground. It’s a role that mixes data analysis with genuine relationship management, since hitting delivery targets depends as much on how well partners are supported as on the numbers themselves.
It suits someone who has worked in logistics, supply chain, or operations coordination, ideally with exposure to last-mile delivery, and who is comfortable managing external partner relationships alongside internal performance targets. Amazon’s delivery network moves at significant volume and speed, so the role rewards people who stay calm when a peak period or weather disruption throws off the plan, and who can problem-solve in real time rather than waiting for a scheduled review.
The appeal is direct, visible impact: the decisions made in this role show up immediately in whether packages arrive on time, which makes the connection between effort and outcome unusually clear compared to many logistics roles.
Impact of the Job
The Logistics Executive role on Delivery Partner Management sits directly on top of the metric that defines Amazon's customer promise: did the package arrive when it was supposed to. A well-managed delivery partner network keeps routes efficient and service quality consistent, which protects on-time delivery rates that Amazon's entire customer experience depends on, especially during high-volume peak periods when the margin for error shrinks. When this relationship is managed poorly, the effects show up fast and visibly, in missed delivery windows, customer complaints and partner attrition, all of which are expensive to fix after the fact. Because delivery partners are external businesses rather than direct employees, the quality of this management relationship also affects Amazon's ability to scale capacity quickly when demand spikes, since partners who are well supported and fairly managed are more willing to flex with the business. This role's day-to-day decisions, in other words, compound directly into Amazon's reputation for reliable delivery in the UAE market.
Job Seeker Benefit
A Delivery Partner Management role builds a genuinely dual skill set: hard operational and analytical ability, from reading delivery performance data and capacity models, alongside real relationship management skills built through managing external partners who have their own business interests to balance against Amazon's targets. That combination is highly transferable, since most logistics and operations careers eventually require exactly this mix of numbers and people management, and few entry points teach both at once this directly. Working inside Amazon's last-mile network also means learning how a logistics operation handles genuine scale and peak-period pressure, which is a different discipline from steady-state operations and tends to be well regarded by other employers in retail, e-commerce and logistics. The role also builds negotiation and performance-management skills through regular partner business reviews, which translate directly into account management, vendor management or operations leadership roles later. For someone early in a logistics career, this is a strong foundation in both the technical and relational sides of the job; for someone more experienced, it's a chance to manage genuine complexity and surge demand that sharpens judgement quickly, making it a credible stepping stone toward senior logistics or operations management roles. It's also a strong credential specifically within e-commerce logistics, since last-mile delivery experience at Amazon's scale is recognised across the industry as a demanding proving ground.
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Requirements
- Experience in logistics, supply chain, or last-mile delivery operations
- Comfort managing external partner relationships alongside internal performance targets
- Strong analytical skills for monitoring delivery performance and capacity data
- Ability to stay calm and problem-solve during peak-period disruptions
- Experience running business reviews or performance conversations with partners or vendors
- Bachelor’s degree in logistics, business, or a related field
- Proficiency with Excel and operational reporting tools
- Willingness to be hands-on with station-level operational issues when needed
Interview Questions to Prepare For
Tell me about a time you managed an external partner relationship through a performance problem.
Look for both firmness on standards and genuine partnership, not just escalation.
How do you approach a business review with a delivery partner who's underperforming?
Assess structured, data-led conversation skills.
Walk me through how you'd handle a sudden capacity shortfall during a peak period.
Look for real-time problem-solving and calm prioritisation.
Describe a time you used performance data to change how an operation ran.
Check for genuine analytical rigor, not just reporting numbers.
How do you balance Amazon's targets with a delivery partner's own operational constraints?
Gauge understanding of partner relationships as two-sided, not purely directive.
Tell me about a time a delivery or logistics plan didn't go as expected.
Look for adaptability and ownership rather than blame-shifting.
What interests you about last-mile logistics specifically, versus broader supply chain work?
Assess genuine motivation and understanding of what the role actually involves.