---
title: "Last Mile Dispatch Coordinator – E-commerce – Al Tayer Group"
url: https://get9to5jobs.com/job/last-mile-dispatch-coordinator-e-commerce-al-tayer-group-2/
type: job
company: "Al Tayer Group"
salary_min: ""
salary_max: ""
location: "United Arab Emirates"
employment_type: "full_time"
date_posted: 2026-11-08
valid_through: "2026-12-08"
---

# Last Mile Dispatch Coordinator – E-commerce – Al Tayer Group

Al Tayer Group is hiring a Last Mile Dispatch Coordinator for its e-commerce operations in the UAE. Al Tayer Insignia, the luxury retail arm of Al Tayer Group, has spent more than four decades bringing international fashion and lifestyle brands to the UAE and the region, and the group also runs the luxury e-commerce platform Ounass. For an online luxury business, the final leg of delivery is where the customer experience is won or lost, and this role sits right at that point.

Last mile dispatch coordinators make sure orders leave the warehouse and reach customers on time and in perfect condition. In practice, that typically means planning and allocating daily delivery runs, coordinating with in-house drivers and third-party courier partners, monitoring deliveries in real time, handling exceptions such as failed attempts, address issues or rescheduling requests, and keeping customer service teams informed so they can update customers. Same-day and next-day promises, scheduled deliveries and returns collections all add complexity.

Luxury e-commerce raises the bar further. Customers expect punctual, polished deliveries, careful handling of high-value items and clear communication at every step. You will work closely with warehouse, customer service and logistics partners to keep standards high, and you will track performance indicators such as on-time delivery, first-attempt success and delivery cost, flagging trends and suggesting improvements.

The role suits an organised, quick-thinking coordinator with experience in courier, logistics or e-commerce fulfilment operations, who is comfortable with dispatch and tracking systems, communicates clearly under pressure and cares about getting the details right for every order.

## Requirements

- Diploma or bachelor’s degree in logistics, supply chain, business or a related field

- Experience in last mile delivery, dispatch, courier operations or e-commerce fulfilment in the UAE

- Familiarity with route planning, dispatch and delivery tracking systems

- Experience coordinating drivers and third-party courier partners

- Good knowledge of UAE geography and delivery areas

- Ability to handle delivery exceptions and customer escalations calmly

- Working knowledge of Excel for tracking and reporting delivery KPIs

- Clear communication skills in English; Arabic, Hindi or Urdu is an advantage

- Flexibility to work shifts, including weekends and peak sale periods

## Suggested Resume Keywords

last mile delivery, dispatch coordinator, e-commerce fulfilment, courier management, route planning, delivery tracking, logistics coordination, exception management, on-time delivery, first attempt delivery rate, luxury e-commerce, UAE logistics, customer communication

## About Al Tayer Group

[View full company profile](https://get9to5jobs.com/company/al-tayer-group/)