---
title: "IT Analyst – Retail ERP Systems – Al-Futtaim Group"
url: https://get9to5jobs.com/job/it-analyst-retail-erp-systems-al-futtaim-group/
type: job
company: "Al-Futtaim Group"
salary_min: ""
salary_max: ""
location: "Dubai"
employment_type: "full_time"
date_posted: 2026-09-11
valid_through: "2026-10-11"
---

# IT Analyst – Retail ERP Systems – Al-Futtaim Group

Al-Futtaim is a Dubai-headquartered regional group with businesses spanning automotive, retail, and financial services, and its retail division relies on a network of store applications and ERP platforms to keep operations running across a large store footprint. An IT Analyst on this team is responsible for maintaining the reliability of those retail ERP systems — the software that underpins inventory, point-of-sale, and store operations.

Day to day, expect a mix of proactive systems maintenance and reactive troubleshooting: monitoring system performance, responding to and resolving store-level technical issues, supporting ERP upgrades or configuration changes, and working with vendors and internal stakeholders to keep retail technology running smoothly. Because store operations depend on these systems functioning correctly, responsiveness and reliability are core to doing the job well.

It suits an IT professional with experience supporting ERP or retail systems, who is comfortable balancing structured project work with the kind of urgent troubleshooting that comes with keeping live store operations running. Strong problem-solving skills and the ability to communicate technical issues clearly to non-technical store staff both matter here.

Given how central reliable systems are to a large, multi-store retail operation, this is a role with genuine operational importance behind the job title.

## Requirements

- Experience supporting ERP systems, ideally in a retail environment; familiarity with major retail ERP platforms is a strong advantage

- Strong troubleshooting skills, with the ability to diagnose and resolve technical issues under time pressure

- Understanding of retail operations and how technology issues affect store-level performance

- Bachelor’s degree in information technology, computer science, or a related field

- Ability to communicate technical issues clearly to non-technical store staff and stakeholders

- Experience working with external vendors on system support or upgrades is a plus

- Comfort working in a fast-paced, multi-store retail environment

## Suggested Resume Keywords

IT Analyst, ERP Systems, Retail Technology, Systems Support, Troubleshooting, Al-Futtaim, Point of Sale, Inventory Systems, Vendor Coordination, Store Operations

## About Al-Futtaim Group

[View full company profile](https://get9to5jobs.com/company/al-futtaim-group/)