---
title: "Front Office Associate – Landmark Group"
url: https://get9to5jobs.com/job/front-office-associate-landmark-group/
type: job
company: "Landmark Group"
salary_min: ""
salary_max: ""
location: "United Arab Emirates"
employment_type: "full_time"
date_posted: 2026-10-02
valid_through: "2026-11-01"
---

# Front Office Associate – Landmark Group

Citymax Hotels, Landmark Group’s homegrown regional hospitality brand, built its reputation on offering quality, value-for-money stays across the GCC, and the Front Office team is where that promise is delivered the moment a guest walks in. This Front Office Associate role covers check-in, check-out, and everything in between that shapes a guest’s first and last impression of the property.

The role involves handling guest check-in and check-out efficiently and warmly, answering guest questions and requests throughout their stay, managing reservations and room assignments accurately, and resolving front-desk issues calmly when something doesn’t go to plan. Because front office is often a guest’s first point of contact, tone and efficiency both matter — a slow or impersonal check-in can colour a guest’s entire impression of the stay.

It suits someone naturally personable, organised, and calm under pressure, who enjoys the variety of a front-desk role and can switch quickly between administrative tasks and genuine guest interaction. Prior front office or guest-facing hospitality experience is an advantage, with many Associates building this as their first dedicated hospitality role.

Based within the UAE, the role sits inside Landmark Group’s wider hospitality portfolio, which spans the GCC, Middle East, India, Southeast Asia, and Africa, giving a Front Office Associate a genuine path into supervisory or front office management roles over time.

## Requirements

- Prior front office, reception, or guest-facing hospitality experience is an advantage

- Strong, warm communication skills, confident handling guest requests and occasional complaints

- Organised, detail-oriented approach to managing reservations and room assignments

- Comfortable using a hotel property management or reservations system, or a willingness to learn quickly

- Calm, composed manner when resolving a front-desk issue under time pressure

- Flexible availability, including shifts, weekends, and holidays as hotel operations require

- Professional, presentable manner appropriate to a guest’s first impression of the hotel

## Suggested Resume Keywords

Front Office, Guest Services, Hotel Reception, Reservations Management, Citymax Hotels, Landmark Group, Check-in and Check-out, Guest Relations, Hospitality Operations, Customer Service, Property Management System, Problem Resolution

## About Landmark Group

[View full company profile](https://get9to5jobs.com/company/landmark-group/)