Fashion Consultant – Level Shoes, Dubai Mall (E – Chalhoub Group

Chalhoub Group
Dubai Full-time

Applications close Oct 31, 2026

Job Description

Level Shoes, one of the world’s largest luxury shoe destinations and part of Chalhoub Group’s six-decade luxury retail portfolio, is hiring a Fashion Consultant for its flagship Dubai Mall location. Level Shoes carries an enormous range of designer and luxury footwear under one roof, which means a consultant here needs genuinely broad product knowledge spanning multiple brands and styles, not expertise in a single label.

Day to day, the role covers guiding clients through Level Shoes’ extensive designer footwear collection, offering styling advice tailored to the customer’s needs and occasion, maintaining the store’s visual and service standards befitting a flagship luxury destination, and building client relationships that bring shoppers back for future purchases. Working at Dubai Mall specifically also means engaging with an unusually international customer base, given the mall’s status as one of the region’s top retail and tourism destinations.

It suits someone with luxury retail experience and genuine passion for fashion and footwear, comfortable working across a wide range of designer brands rather than specialising in just one, and confident engaging an international, discerning clientele.

Impact of the Job

As a flagship destination within Dubai Mall -- one of the most visited retail and tourism destinations in the world -- Level Shoes' in-store experience is disproportionately visible to an international customer base, many of whom may be forming their impression of the brand in a single visit rather than through repeat local footfall. That makes the Fashion Consultant role one with outsized influence on how the Level Shoes brand, and by extension Chalhoub Group's broader luxury retail reputation, is experienced by visitors from around the world. Because Level Shoes represents such a wide range of designer brands under one roof, consultant expertise directly affects cross-brand sell-through -- a knowledgeable consultant can guide a client toward the right product across dozens of labels, which a narrower single-brand boutique simply can't replicate. Strong consultant performance here also protects the commercial relationships Chalhoub maintains with the many designer houses stocked at Level Shoes, since brand partners care deeply about how their product is represented at point of sale.

Job Seeker Benefit

Working at Level Shoes offers a genuinely unique breadth of exposure within luxury retail, since building expertise across dozens of designer footwear brands under one roof is a different, arguably more valuable skill set than specialising in a single label -- it builds a consultant who understands the luxury footwear category broadly, not just one brand's product line. Dubai Mall's status as a top global retail and tourism destination also means exposure to an unusually international clientele, which builds cross-cultural client-service skills that are highly valued across the global luxury retail sector. Chalhoub Group's scale and six-decade reputation as the region's leading luxury retail partner make this a strong credential for a long-term luxury retail career, with genuine internal mobility toward boutique management, training, or buying roles for strong performers. For someone passionate about fashion and footwear specifically, few roles in the region offer this scale of product exposure within a single, prestigious flagship location. It's also worth noting that the sheer footfall and brand breadth at a flagship like Level Shoes gives a consultant more reps, across more client types and product categories, in a single year than most single-brand boutiques would offer in several, which accelerates how quickly real expertise builds.

Suggested Resume Keywords

Consider including these terms in your resume for this role:

fashion consultantluxury footwearLevel Shoesluxury retailclient relationship managementstylingChalhoub GroupDubai Malldesigner brandspremium retail

Requirements

  • Previous experience in luxury or premium retail, ideally in fashion or footwear
  • Broad product knowledge across multiple designer brands, or strong willingness to build it quickly
  • Polished, client-focused communication skills suited to an international luxury customer base
  • Strong styling and advisory skills to guide clients through a wide product range
  • Ability to maintain visual merchandising and service standards befitting a flagship luxury store
  • Flexibility to work retail hours typical of a major shopping destination, including weekends and peak tourist periods

Interview Questions to Prepare For

How would you guide a client who's overwhelmed by the range of designer footwear options at Level Shoes?

Look for practical advisory and curation skill.

Tell me about your experience, if any, working across multiple brands rather than specialising in one.

Checks adaptability and broad product learning ability.

Describe a time you provided excellent service to an international or first-time visitor customer.

Assess cross-cultural client service skill.

What do you know about Level Shoes and what makes it distinct within luxury retail?

Checks genuine research and interest.

How do you keep your product knowledge current across so many different designer collections?

Tests ongoing engagement with a broad product range.

Tell me about a time you turned a one-time shopper into a repeat client.

Assess relationship-building skill.

Why Chalhoub Group and Level Shoes specifically?

Tests genuine motivation and fit.

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