Fashion Consultant – Level Shoes, Dubai Mall (E – Chalhoub Group

Chalhoub Group
Dubai Full-time

Applications close Oct 31, 2026

Job Description

Level Shoes, the luxury footwear and accessories destination represented through Chalhoub Group, a partner and creator of luxury for over six decades across fashion, beauty, jewellery, and eyewear with the customer always kept at the heart of its business, is hiring a Fashion Consultant for its Dubai Mall boutique, a client-facing styling and sales role in one of the world’s most prominent luxury shopping destinations.

The role covers advising clients across Level Shoes’ curated multi-brand footwear and accessories offering, building genuine styling relationships rather than one-off transactions, and delivering the kind of personalized, knowledgeable service that distinguishes a specialist luxury destination from a standard retail environment. Because Level Shoes carries multiple luxury brands under one roof, the role also requires broad product knowledge across different designers and collections, not just a single brand’s range.

This suits someone with real passion for luxury footwear and fashion, comfortable engaging confidently with an international, often very discerning clientele at a high-footfall flagship location, and genuinely skilled at building client trust and loyalty. People who do well as fashion consultants in a multi-brand luxury environment combine broad product fluency with strong, authentic relationship-building instincts.

Impact of the Job

Level Shoes operates as a specialist, multi-brand luxury destination, which means its commercial success depends heavily on consultants who can genuinely guide clients across a broad range of designers and collections rather than simply ringing up a sale, making deep, authentic product knowledge and styling skill a direct driver of conversion and average spend. Because the boutique sits within Dubai Mall, one of the busiest and most visible luxury retail environments in the world, the quality of client interaction here also shapes the broader reputation of both Level Shoes and the Chalhoub Group brand portfolio to an international audience of shoppers and tourists, giving this role outsized visibility relative to a boutique in a smaller market. Strong client relationships built through consistent, knowledgeable service also drive repeat visits specifically to Level Shoes rather than a competing luxury footwear retailer, which matters in a market where discerning shoppers have multiple high-end options within the same mall. Consistently excellent service at this flagship location also protects and strengthens Chalhoub Group's relationships with the many luxury brand partners represented within Level Shoes' curated offering.

Job Seeker Benefit

Working as a Fashion Consultant at Level Shoes builds genuinely broad luxury product expertise across multiple designer brands rather than a single label, a distinctive advantage for building a long-term career in luxury retail, since it demonstrates versatility and depth that a single-brand consultant role doesn't offer in the same way. Being based at one of Dubai Mall's flagship luxury destinations also means engaging with a genuinely international clientele, building cross-cultural client service skills that are highly valued across global luxury retail markets, not just locally. Being part of Chalhoub Group provides access to the group's extensive luxury retail training and brand relationships built over six decades, giving a strong, credible professional foundation. The relationship-building and multi-brand product fluency developed in this role are directly transferable to senior consultant, boutique management, or luxury brand specialist roles within Chalhoub's wider portfolio over time, and the flagship visibility of this specific location often makes it a recognized proving ground for consultants aiming toward more senior roles. For someone with real passion for luxury footwear and fashion looking to build a career with genuine international exposure, this role offers both scale and prestige within a respected regional luxury group. It also builds a specific breadth of multi-brand luxury fluency that's hard to develop anywhere outside a genuinely large, flagship, multi-designer retail environment.

Suggested Resume Keywords

Consider including these terms in your resume for this role:

fashion consultantluxury footwearLevel Shoesluxury retailChalhoub GroupDubai Mallmulti-brand retailclient relationship managementluxury customer serviceretail sales

Requirements

  • Experience in luxury retail or a client-facing fashion or footwear sales role
  • Genuine passion for luxury fashion and footwear, with willingness to build broad multi-brand product knowledge
  • Excellent interpersonal and communication skills suited to an international clientele
  • Polished, professional presence appropriate to a flagship luxury retail environment
  • Comfortable with the commercial aspects of the role, including building client relationships that drive repeat visits
  • Additional languages beyond English are a strong plus given Dubai Mall’s diverse customer base

Interview Questions to Prepare For

Tell me about your experience with luxury footwear or fashion brands, and how broad your product knowledge is.

Looks for genuine, specific product fluency across multiple brands.

How do you build trust and rapport with an international, often first-time client at a flagship location?

Assesses cross-cultural client service skill.

Describe a time you helped a client choose between several appealing options.

Wants evidence of consultative, client-focused selling.

How do you stay knowledgeable across a wide range of designer collections rather than just one brand?

Checks for genuine commitment to broad product learning.

Tell me about a particularly memorable client interaction you've had in a luxury retail setting.

Assesses authentic service quality and relationship-building.

How do you handle the pace and footfall of a flagship mall location during peak shopping periods?

Looks for composure and consistency under high volume.

Why does working at a multi-brand luxury destination like Level Shoes appeal to you specifically?

Tests genuine motivation and fit with the multi-brand model.

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