---
title: "Emirati Talent – Customer Service Coordinator – City Center Al Zahia – Majid Al Futtaim"
url: https://get9to5jobs.com/job/emirati-talent-customer-service-coordinator-city-center-al-zahia-majid-al-futtaim/
type: job
company: "Majid Al Futtaim"
salary_min: ""
salary_max: ""
location: "Sharjah"
employment_type: "full_time"
date_posted: 2026-10-15
valid_through: "2026-11-14"
---

# Emirati Talent – Customer Service Coordinator – City Center Al Zahia – Majid Al Futtaim

Majid Al Futtaim is hiring a Customer Service Coordinator at City Centre Al Zahia in Sharjah, as part of its Emirati Talent program – a front-of-house role within one of the region’s leading shopping centre and mixed-use developers, where customer experience is a core differentiator against competing malls and leisure destinations.

The role covers coordinating day-to-day customer service operations at the mall – handling visitor inquiries, managing service desk operations, coordinating with retail tenants on customer-facing issues, and keeping the overall visitor experience consistent with the standard Majid Al Futtaim expects across its shopping centre portfolio. Experience in a reputed shopping centre or luxury hospitality environment, in the GCC or abroad, is specifically called out as relevant background for this one.

It suits an Emirati candidate with genuine customer service or hospitality experience who wants to build a career within one of the region’s larger retail and leisure groups, in a role that’s visible, people-facing, and central to how visitors experience the mall day to day.

## Requirements

- UAE National, per the Emirati Talent scope of this role

- Prior experience in a shopping centre, luxury hotel, or broader hospitality customer service role

- Strong interpersonal and problem-solving skills for handling visitor inquiries and issues

- Comfort coordinating across multiple stakeholders, including retail tenants and mall operations teams

- Professional, polished communication style suited to a premium customer-facing environment

- Flexibility to work mall operating hours, including weekends and peak periods

## Suggested Resume Keywords

Customer Service Coordinator, Majid Al Futtaim, Emirati Talent, Shopping Centre Operations, Visitor Experience, Sharjah, City Centre Al Zahia, Retail Customer Service, UAE National Hiring, Hospitality

## About Majid Al Futtaim

[View full company profile](https://get9to5jobs.com/company/majid-al-futtaim/)