Director Entertainment Technology – Majid Al Futtaim

Majid Al Futtaim operates some of the region’s largest entertainment and leisure destinations, including cinemas, indoor ski facilities, and leisure and entertainment venues across its malls, and this Director Entertainment Technology role sits at senior leadership level overseeing the technology that makes those experiences work — from cinema systems and ticketing to the increasingly sophisticated tech stacks behind modern leisure and entertainment venues.

At director level, the role is less about hands-on technical work and more about setting technology strategy for the entertainment business, managing technology vendors and partners, overseeing teams responsible for systems reliability and innovation, and making sure technology investment decisions align with the broader entertainment business’s commercial goals. Expect significant stakeholder management with senior business leaders, budget ownership, and accountability for technology that directly affects customer experience at scale.

It suits a senior technology leader with experience in entertainment, leisure, retail technology, or a related consumer-facing technology environment, who can operate strategically while still understanding enough of the technical detail to make good decisions and ask the right questions of specialist teams. Strong vendor management, budget ownership experience, and genuine interest in how technology shapes customer entertainment experiences all matter.

Leading entertainment technology for a group of MAF’s scale offers rare exposure to technology strategy across a genuinely large and varied portfolio of consumer entertainment venues in one role.

Entertainment and leisure venues increasingly compete on the quality and reliability of the technology behind the experience, whether that's seamless cinema ticketing, smooth operations at an indoor ski facility, or the systems that keep a large leisure venue running without disruption to paying customers. A Director Entertainment Technology at Majid Al Futtaim is responsible for making sure that technology foundation is strategically sound, reliably operated, and genuinely contributing to a better customer experience rather than quietly working against it. Because MAF's entertainment portfolio operates at genuine scale and spans multiple distinct venue types, technology decisions made at this level have an outsized effect on operational cost, customer satisfaction, and the group's ability to innovate in how it delivers entertainment experiences. Poor technology strategy or unreliable systems in this space translate directly into frustrated customers, lost revenue during downtime, and a competitive disadvantage against other leisure and entertainment providers in the region. Strong leadership here protects and enhances one of the more visible, experience-driven parts of MAF's business, where technology failures are immediately felt by customers in a way that's harder to hide than in a back-office function.

A Director Entertainment Technology role at Majid Al Futtaim offers senior technology leadership exposure across a genuinely varied and large-scale entertainment and leisure portfolio, which is a distinctive combination that's hard to find at this level elsewhere in the region. This role builds deep experience in technology strategy, vendor management, and leading reliability-focused technology teams specifically within consumer entertainment contexts, a niche but growing area of technology leadership as entertainment and leisure businesses increasingly differentiate through technology-enabled experiences. The scale and visibility of MAF's entertainment assets mean that successful technology leadership here carries real weight and visibility within the organisation and the broader regional leisure and entertainment sector. People who build this kind of senior entertainment technology leadership experience are well positioned for CTO, chief digital officer, or broader group technology leadership roles, since the role demonstrates the ability to align technology strategy with commercial and customer experience goals at scale. For a senior technology leader who wants to specialise in the entertainment and leisure space specifically, this role offers one of the strongest platforms available in the region to build exactly that kind of specialised leadership profile. Taken together, this track record makes a strong, specific case on a resume aimed at the next step up in entertainment technology, well beyond this one role at Majid Al Futtaim.

• Significant senior technology leadership experience, ideally in entertainment, leisure, retail, or consumer-facing technology
• Track record of setting technology strategy and managing technology budgets at scale
• Strong vendor and partner management experience
• Experience leading technology teams responsible for systems reliability and innovation
• Ability to translate business goals into technology investment decisions
• Strong stakeholder management skills with senior business leadership
• Bachelor’s degree in technology, engineering, or a related field; relevant advanced qualifications are an advantage