Assistant Manager – Human Resources – Landmark Group

Landmark Group, one of the GCC’s largest omnichannel retailers spanning the Middle East, India, Southeast Asia, and Africa, is hiring an Assistant Manager – Human Resources across the UAE. This is an operational HR role supporting the employee lifecycle across one of the region’s biggest retail employers, with real exposure to the scale and complexity that comes with managing HR across a large, multi-brand retail workforce.

The role covers core HR operations, including handling attrition, disciplinary matters, and performance improvement plans (PIPs), alongside making sure employee records and case documentation are accurately maintained within the group’s HR systems. This kind of work requires real attention to process and compliance discipline, since HR case handling — particularly disciplinary and attrition matters — needs to be documented correctly both to protect the employee and to protect the organization.

This suits an HR professional with solid operational HR experience, comfortable handling sensitive employee relations matters with both empathy and procedural rigor. It’s a strong fit for someone who wants HR generalist experience at genuine scale, within a large, structured retail group rather than a smaller, less process-driven environment.

At a retail group with Landmark's scale, HR case handling isn't a background administrative function — it directly shapes how fairly and consistently the organization treats its workforce, which in turn affects employee trust, retention, and the company's exposure to genuine legal and reputational risk if disciplinary or attrition processes aren't handled correctly. An Assistant Manager who maintains accurate, complete documentation and follows fair, consistent process protects both individual employees, who deserve to be treated fairly through difficult moments like a PIP or disciplinary matter, and the organization, which needs a defensible record if a case is ever challenged. In a large multi-brand retail workforce, consistency matters enormously — employees across different stores and brands need to experience the same fair standards, and inconsistent HR handling erodes trust in the fairness of the system as a whole. Reliable, well-documented HR operations at this level are also what allow more senior HR and business leadership to trust the data and cases coming through the system, supporting better workforce planning and decision-making at the group level.

Working in HR at a retail group the size of Landmark provides genuine exposure to employee relations and HR operations at real scale — the volume and variety of cases across a large, multi-brand retail workforce build practical HR judgment faster than a smaller organization typically would. This kind of hands-on experience with disciplinary processes, PIPs, and attrition management is exactly the operational HR foundation that senior HR business partner, HR manager, and employee relations specialist roles are built on, making this a strong stepping stone for HR career progression. Landmark's scale across the GCC, India, Southeast Asia, and Africa also creates genuine internal mobility potential for strong performers, whether that means moving into broader HR business partnering, specializing further in employee relations, or eventually taking on regional HR leadership responsibility. The retail sector specifically values HR professionals who understand the operational realities of a large, distributed frontline workforce, and building that specific expertise at one of the region's largest retailers is a genuinely strong credential for future HR roles, both within retail and in other industries with similarly large, distributed workforces. For someone building a long-term HR generalist or employee relations career, this role offers real depth of practical experience early.

• Experience in an HR generalist, HR operations, or employee relations role
• Familiarity handling disciplinary processes, performance improvement plans, and attrition management
• Strong attention to detail and documentation discipline for HR case management
• Experience with HRIS or HR case management systems
• Bachelor’s degree in human resources, business administration, or a related field
• Strong interpersonal skills, balancing empathy with procedural rigor