About the Role
Process and record payment transactions — deposits, withdrawals, refunds, bonuses, and credits in the CRM
Investigate and resolve delayed, failed, or missing payments with payment service providers
Maintain and update banking details database ensuring accuracy and confidentiality
Submit and manage KYC documentation for CRM and payment providers
Key Responsibilities
- Maintain reconciliation spreadsheets ensuring audit readiness
- Analyse payment data to identify trends and irregularities
- Liaise with Sales, Compliance, Finance, and CRM teams to resolve payment queries
- Ensure compliance with internal AML/CFT standards and regulatory requirements
How to Apply
More jobs at get9to5jobs.com