Tax Services Manager | Data and Digital-Corporate Services – Al-Futtaim Group

Al-Futtaim Group is pushing the digitalisation of its Tax Operations function, and this Tax Services Manager role sits right at that intersection — managing the group’s tax data agenda and implementing data-driven, AI-enabled processes rather than running tax compliance the traditional, manual way. It’s a tax role for someone who is as interested in process and systems as they are in tax technical work itself.

Day to day, expect to act as a translator between tax and finance process owners and technical teams, partnering with Group Business Services (GBS) towers, Group Tax and divisional finance teams to figure out how tax data should flow, where automation can replace manual effort, and how AI-enabled tools can be applied to tax processes without compromising compliance or accuracy. Expect a mix of tax technical conversations, process mapping, and genuine project and stakeholder management across multiple teams.

It suits someone with a solid tax background who has also developed a strong interest in data, digital transformation, or process automation, and who is comfortable being the bridge between finance/tax subject matter experts and more technical digital teams. Communication skills matter as much as tax knowledge here, since the role exists specifically to make sure both sides understand each other.

For a tax professional who wants to move beyond pure compliance work into the digital transformation side of finance, this is a genuinely differentiated role that few traditional tax positions offer.

Tax operations that run on manual, spreadsheet-driven processes are slower, more error-prone, and harder to scale as a group grows, and the digitalisation work this role leads is what moves Al-Futtaim's Group Tax function away from that model toward something more automated and data-driven. Every process this role successfully digitises or improves reduces the risk of compliance errors, frees up tax professionals' time for higher-value analysis rather than manual data wrangling, and builds a tax data foundation that supports better decision-making across the group. Because this role sits between Group Tax, GBS towers and divisional finance teams, its real value is in making digital transformation actually land in a technical, compliance-sensitive function where mistakes carry real regulatory consequences, not just in proposing a nice-sounding automation idea. In a group as large and multi-jurisdictional as Al-Futtaim, getting tax data and digital processes right at a central level has a compounding effect across every division that relies on accurate, timely tax reporting, which makes this a role with outsized leverage relative to its individual headcount.

This Tax Services Manager role offers a genuinely differentiated career path for a tax professional: the chance to build deep expertise in tax digitalisation and AI-enabled process design, rather than staying purely in traditional compliance work. That combination of technical tax knowledge and digital transformation experience is increasingly rare and increasingly valuable, since most large organisations are trying to modernise their tax and finance operations and need people who can speak both languages. Being the translator between tax process owners and technical teams builds strong cross-functional stakeholder management and project management skills that transfer well beyond tax specifically, into broader finance transformation or digital strategy roles. Working inside Al-Futtaim's Group Tax function, supported by its Group Business Services structure, gives exposure to how tax digitalisation actually gets implemented at scale across a large, multi-jurisdictional group, which is a rare vantage point. People who build this kind of hybrid tax-and-digital experience are well positioned for senior tax technology, tax transformation, or even broader finance digitalisation leadership roles over time, as more organisations recognise that pure compliance tax expertise alone is no longer enough at the senior end of the profession. That combination of hands-on skill and employer credibility is exactly what hiring managers in tax and finance transformation look for when considering someone for a bigger role down the line.

• Solid background in tax, ideally including corporate tax, compliance, or tax operations experience
• Genuine interest in or experience with data, digital transformation, or process automation within finance/tax
• Strong stakeholder management skills, able to work across GBS towers, Group Tax and divisional finance teams
• Professional qualification in tax, accounting or finance (ACCA, CTA, CA or equivalent) is an advantage
• Ability to translate technical tax requirements into language a digital/technical team can act on, and vice versa
• Project management skills for coordinating multi-stakeholder digitalisation initiatives
• Bachelor’s degree in accounting, finance, tax, or a related field